Frequently Asked Questions
Everything you need to know about JERSOZA gear
Shipping & Delivery
How long does delivery take?
For our customers, delivery times vary depending on destination and product availability. Tracking information will be provided once your order has shipped.
Are there any hidden shipping fees?
No. At JERSOZA, the price displayed on the product page already includes all applicable taxes and surcharges. We are committed to 100% pricing transparency.
Orders & Customization
Can I change my order after placing it?
We offer a 12-hour grace period for order changes or cancellations. After this period, your order enters production and can no longer be modified, particularly for customized products.
Do you offer personalized jerseys?
Yes. Many of our products support custom names and numbers. Please carefully review all customization details before checkout, as personalized products are considered final sale.
Returns & Refunds
What is your return policy?
We offer a 30-day return window for non-customized items returned in their original condition. Personalized products may only be returned if there is a manufacturing defect or production error.
Do you charge restocking fees?
Absolutely not. We do not charge restocking fees on returned products.
About JERSOZA
Where is JERSOZA based?
JERSOZA is a premium sportswear brand operated by
SPOON AND STRAW LLC.
Registered Office:
30 N Gould St Ste N
Sheridan, WY 82801
USA
Still Have Questions?
Our support team is here to help.
Jersoza.com is a brand of SPOON AND STRAW LLC
Registered Office: 30 N Gould St Ste N, Sheridan, WY 82801, USA


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