How long does delivery take?

For our UK customers, delivery typically takes 2–5 business days after a 1–2 business day processing period. For customers in the USA and Europe, transit times are generally 8–10 business days.

Are there any hidden shipping fees?

No. At JERSOZA, the price displayed on the product page already includes all applicable taxes and surcharges. We are committed to 100% pricing transparency.

Can I change my order after placing it?

We offer a 12-hour grace period for order changes or cancellations. After this period, your order enters production and can no longer be modified, particularly for customized products.

Do you offer personalized jerseys?

Yes. Many of our kits support custom names and numbers. Please carefully review all customization details before checkout, as personalized products are considered final sale.

What is your return policy?

We offer a 30-day return window for non-customized items returned in their original condition. Personalized products may only be returned if there is a manufacturing defect or production error.

Do you charge restocking fees?

Absolutely not. We do not charge restocking fees on returned products.

Where is JERSOZA based?

JERSOZA is a premium British sportswear brand operated by GB ATHLETIC LIMITED. Our registered office is located in Hull, England.